Privacy Policy

1. Introduction

GooseChase Adventures Inc. ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the Shop https://www.shop.goosechase.com/ (our "Shop") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

1. On our Shop.
2. In email, text, and other electronic messages between you and the Company.
3. When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing Personal Information about you so that you are fully aware of how and why we are using your information. This Privacy Policy supplements the other notices and is not intended to override them.

If you disagree with our policies and practices, please refrain from using our Shop. By accessing our Shop, you consent to this privacy policy.

This policy may be updated periodically (see Changes to Our Privacy Policy). By continuing to access our Shop after changes are made, you accept the revised policy. Therefore, please review the policy periodically for any updates.

2. Designated Age

Our Shop is not intended for individuals under the age of 18 years old “Designated Age”. No one under the Designated Age may provide any personal information to or on our Shop. 

We do not knowingly collect personal information from children under the Designated Age. If you are under the Designated Age, do not use or provide any information on our Shop, or through any of its features, register on the Shop, make any purchases through the Shop, use any of the interactive or public comment features of our Shop, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. 

If we learn we have collected or received personal information from a person under the Designated Age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under the Designated Age, please contact us via email at hi@goosechase.com 

3. Information Collected

We collect several types of information from and about users of our Shop, including information:

Category	Data Type	Description	Purpose
Personal Information	Name	First and last name of the customer	To identify the user and personalize communications.
	Address	Billing and shipping address, including street, city, state, ZIP code, and country	To process and deliver orders, and for billing purposes
	Contact Information	Email address and phone number.	To communicate order updates, confirmations, and support
	Phone Number	Customer’s phone number	To provide order updates and customer support.
Account Information	Username and Password	Credentials for accessing the user’s account.	To provide secure access to the user’s account.
Payment Information	Credit/Debit Card Details	Card number, expiration date, CVV, and cardholder name.	To process payments for purchases.
	Billing Address	Address associated with the payment method.	To verify payment information and prevent fraud.
	Alternative Payment Methods	Information for alternative payment methods (e.g., PayPal, Apple Pay).	To offer multiple payment options for convenience.
Order Information	Order History	Details of past purchases, including product details, dates, and transaction amounts.	To provide order tracking and customer service
	Shipping Preferences	Preferred shipping methods and options	To optimize delivery options based on user preferences.
	Reviews and Ratings	User-provided reviews and ratings for purchased products	To inform other customers and improve product offerings.
	Feedback and Surveys	Responses to surveys and feedback forms.	To gather insights for improving services and products
	Correspondence	Emails, text messages, phone recordings	To provide personalized services
Technical Information	IP Address	User's IP address for security and analytics.	To enhance security, detect fraud, and analyze usage patterns.
	Device Information	Information about the user’s device (e.g., browser type, operating system).	To ensure website compatibility and optimize user experience.
	Usage Data	Data on how the user navigates and uses the website.	To improve website functionality and user experience.
Marketing Information	Marketing Preferences	User’s preferences for receiving marketing communications.	To tailor marketing messages and promotions.
	Cookie Preferences	User’s choices regarding cookies and tracking technologies.	To manage and respect user privacy choices.
Additional Information	Client ID Cookie	Unique identifier stored in a cookie to track user sessions.	To manage user sessions and personalize user experience.
	Browsing Behavior	Information about user actions and interactions on the website.	To understand user preferences and improve website usability.
	Geolocation	User’s geographical location based on IP address or GPS data.	To provide location-based services and localize content.

Please note this information may be collected directly from you when you provide it to us or automatically as you navigate through our website. Automatically collected information may include usage details, IP addresses, and information collected through cookies.

a. Information You Provide to Us

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Shop, or transmitted to other users of the Shop or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Shop with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

b. Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Shop, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

1. Details of your visits to our Shop, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Shop.
2. Information about your computer and internet connection, including your IP address, operating system, browser type, and usage details.

[We also may use these technologies to collect information about your online activities over time and across third-party Shops or other online services (behavioural tracking). Click here [URL LINK TO DO NOT TRACK DISCLOSURES] for information on how you can opt out of behavioural tracking on this Shop and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioural tracking.]

The information we collect automatically is only statistical data and does not include personal information. It helps us to improve our Shop and to deliver a better and more personalized service, including by enabling us to:

1. Estimate our audience size and usage patterns;
2. Store information about preferences, allowing us to customize our Shop according to individual interests.

iii. Speed up searches; 

1. Recognize when users return to our Shop.

c. Cookies & Web Beacons

The technologies we use for this automatic data collection may include:

1. Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Shop. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Shop. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information.

• Web Beacons. Pages on our Shop, and our emails, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Shop statistics (for example, recording the popularity of certain Shop content and verifying system and server integrity).

We do not collect personally identifiable information automatically.

3. Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Shop are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Shop. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different Shops and other online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

4. Marketing & Newsletters

We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form, or adjust your user preferences in your account profile). For more information, see Choices About How We Use and Disclose Your Information.

5. Disclosure of Your Information

1. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

1. To our subsidiaries and parent companies;
2. To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;

iii. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GooseChase Adventure Inc.'s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by GooseChase Adventures Inc. about our Shop users is among the assets transferred;

1. To fulfill the purpose for which you provide it; 
2. For any other purpose disclosed by us when you provide the information;
3. With your consent.

1. We may also disclose your personal information:
   
   
1. To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
2. To enforce or apply our terms of use [INSERT AS LINK TO OUR TERMS OF USE] or privacy policy [INSERT AS LINK TO Shop'S PRIVACY POLICY] and other agreements, including for billing and collection purposes;

iii. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of GooseChase Adventures Inc., our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

The categories of personal information we may disclose include:

1. Contact;
2. Identification;
3. Profile;
4. Usage;
5. Technical Information;
6. Transaction Information

6. Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

1. Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly;
2. Promotional Offers from the Company. If you do not wish to have your contact information used by the Company to promote our own or third parties' products or services, you can opt-out by checking the relevant box located on the form on which we collect your data or by sending us an email stating your request to shop@goosechase.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.
3. Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target audience preferences, you can opt-out. For this opt-out to function, you must have your browser set to accept all browser cookies.

7. DO NOT SELL 

We do not sell, trade, or rent your personal data to third parties. Your privacy is important to us, and we are committed to protecting your personal information. Any information collected is used solely for the purposes outlined in this privacy policy and to improve your experience with our services. If you have any questions or concerns about our data practices, please contact us at hi@goosechase.com

8. Accessing and Correcting Your Information

You can review and change your personal information by logging into the Shop and visiting your account profile page.

You may also send us an email at hi@goosechase.com or at https://www.goosechase.com/contact to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Shop, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Shop users. Proper access and use of information provided on the Shop, including User Contributions, is governed by our terms of use.

Residents of certain states may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

9. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Goosechase aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at hi@goosechase.com.

In certain circumstances, where we act as Data Controller, you have the following data protection rights:

1. Request access to your Personal Information (commonly known as a "data subject access request"). This enables you to receive a copy of the Personal Information we hold about you where we are the data controller and to check that we are lawfully processing it;
2. Request correction of the Personal Information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new information you provide to us;
3. Request erasure of your Personal Information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;
4. Object to processing of your Personal Information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms;
5. Request restriction of processing of your Personal Information. This enables you to ask us to suspend the processing of your Personal Information in the following scenarios: 
1. if you want us to establish the information's accuracy; 
2. where our use of the information is unlawful but you do not want us to erase it; 
3. where you need us to hold the information even if we no longer require it as you need it to establish, exercise or defend legal claims; or
4. you have objected to our use of your information but we need to verify whether we have overriding legitimate grounds to use it
   
   
6. Request the transfer of your Personal Information to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you
7. Withdraw consent at any time where we are relying on consent to process your Personal Information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

If you wish to exercise any of the rights set out above, please follow any of the steps hereunder;

1. submit a request by sending us an email at hi@goosechase.com;
2. fill out a request by following the relevant steps on this form; or
3. delete your account, as well as all the data held on you from within the web or mobile app.

You will not have to pay a fee to access your Personal Information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Information (or to exercise any of your other rights). This is a security measure to ensure that Personal Information is not disclosed to any person who has no right to receive it.

We may also contact you to ask you for further information in relation to your request to speed up our response.

10. Your California Privacy Rights (CCPA)

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. Amongst other things, the CCPA provides Californian consumers with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

• Complete the transaction for which we collected the personal information;
• Protect you or someone else against, deceptive, malicious, fraudulent, or illegal activity, or prosecute those responsible for such activities;
• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.);
• Comply with a legal obligation;
• Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

• submit a request by sending us an email at hi@goosechase.com;
• fill out a request by following the relevant steps on this form; or
• delete your account, as well as all the data held on you from within the web or mobile app.

• deny you access to our platform;
• charge you different prices or deny you discounts; or
• provide a different level of customer support;

11. California Online Privacy Protection Act (CalOPPA)

In alignment with California Online Privacy Protection Act (CalOPPA) requirements, Goosechase ensures transparency and adherence to privacy standards for all users, including those in California. Our compliance includes the following:

12. The Texas Data Privacy and Security Act (TDPSA)

If you are a Texas resident, you have certain data protection rights under the Texas Data Privacy and Security Act (TDPSA). Goosechase aims to facilitate the exercise of these rights to ensure the protection of your personal data.

If you wish to exercise your data protection rights under the TDPSA or inquire about the personal data we hold about you, please contact us at https://www.goosechase.com/contact

In certain circumstances, as specified by the TDPSA, you have the following data protection rights:

Data Request: You have the right to request access to your personal information, allowing you to receive a copy of the data we hold about you in a structured, commonly used, machine-readable format within 45 days of receipt of the request.

Data Correction: You can request correction of any incomplete or inaccurate personal information we hold about you, ensuring the data's accuracy.

Data Deletion: You have the right to request the deletion or removal of your personal information where there is no legal basis for its continued processing.

Consent Withdrawal: You can withdraw your consent to the processing of your personal information at any time. Goosechase does not sell any user data.

Children's Data: Goosechase will refrain from intentionally processing any sensitive data of a child under age 13 in a manner that falls outside the parameters outlined by COPPA.

Please note that we may need to verify your identity before fulfilling any requests related to your personal information. Additionally, exercising your rights under the TDPSA is free of charge.

13. The Texas Information Disposal Act (IDA) - House Bill No. 698

If you are a resident of Texas, you hold specific rights concerning the protection of your data under the Texas Information Disposal Act (IDA). Goosechase is committed to assisting you in exercising these rights to safeguard your personal information.

In accordance with the IDA, you may have the following data protection rights:

Data Deletion Practices: In line with the IDA requirements, Goosechase implements secure data disposal practices to safeguard sensitive information. When data is no longer needed for its intended purpose or upon request for deletion by users, Goosechase ensures that the data is securely disposed of to prevent unauthorized access or disclosure.

Data Deletion Procedures: Upon user request or at the end of the data retention period, Goosechase employs secure deletion procedures to permanently remove sensitive information from its systems. This includes erasing data from databases, servers, and any other storage devices in a manner that ensures irretrievable deletion.

Data Retention Policies: Goosechase maintains clear data retention policies that align with the provisions of the IDA. We only retain data for as long as necessary, or until a deletion request is made, to fulfill the purposes for which it was collected or as required by law.

14. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Shop, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Shop like message boards. The information you share in public areas may be viewed by any user of the Shop.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Shop. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Shop.

15. Notification of Data Breaches

Goosechase commits to promptly notifying any of our affected users in the event of a data breach. We will notify affected users of a data breach within 2 days. The notification will contain details of:

1. the breach, 
2. the type of information involved, and 
3. steps that can be taken to protect yourself. 

16. Retention & Deletion

17. Changes to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. If We decide to change this Privacy Policy in the future, We will post an appropriate notice on our webpage at. Any changes will become effective 30 days from their posting on the Shop, App or Service. The date on which the latest update was made is indicated at the bottom of this document. Your continued use of the Shop, App and/or Service signifies your acceptance of any changes.

18. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us by email at: shop@goosechase.com or by mail at: 6638 Jane St. Burlington, Ontario. Canada L7P 0J8.

Last modified: June 13, 2024