Terms and Conditions

THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

THESE TERMS REQUIRE THE USE OF ARBITRATION TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

BY PLACING AN ORDER FOR PRODUCTS OR SERVICES FROM THIS WEBSITE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS. YOU GUARANTEE THAT IF YOU PLACE AN ORDER ON BEHALF OF AN ORGANIZATION OR COMPANY, YOU HAVE THE LEGAL AUTHORITY TO BIND ANY SUCH ORGANIZATION OR COMPANY TO THESE TERMS AND CONDITIONS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS OR SERVICES FROM THIS WEBSITE IF YOU: 

(A) DO NOT AGREE TO THESE TERMS, 

(B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR 

(ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH GOOSECHASE ADVENTURES INC., OR 

(C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

These terms and conditions (these "Terms") apply to the purchase and sale of products and services by our Users (referred to as “users”, “you”, or “your”) through Goosechase (the "Site"). These Terms are subject to change by Goosechase (referred to as "us", "we", or "our" as the context may require) without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the "Last Updated Date" referenced on the Site. You should review these Terms before purchasing any product or services that are available through this Site. Your continued use of this Site after the "Last Updated Date" will constitute your acceptance of and agreement to such changes.

These Terms are an integral part of the Website Terms of Use that apply generally to the use of our Site. You should also carefully review our Privacy Policy before placing an order for products or services through this Site.

1. Age of Users

The Service is designed to be used by individuals who are over the age of eighteen. The Service is not intended to be used by users under the ("Designated Age"), which shall be the greater of eighteen or the age designated in your local jurisdiction in respect of processing personal data. 

2. Order Acceptance and Cancellation

You agree that your order is an offer to buy, under these Terms, all products listed in your order. All orders must be accepted by us, or we will not be obligated to sell the products to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.

3.  Prices and Payment Terms

1. All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and your order confirmation email. We strive to display accurate price information, however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
2. We may offer, from time to time, promotions on the Site that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
3. The following terms may be used by us to communicate pricing information:

(i) ”Regular priced products” references our normal price for a product or service.

(ii)"Sale" refers to a reduced price for a product or service.

(iii)"Clearance" refers to a reduced price for a product or service that will be discontinued.]

1. Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, payment must be received by us before we accept an order. We only accept credit and debt card payments from the following providers; Visa, Mastercard, American Express, Discover, Diners Club, JCB, and China UnionPay. For all purchases. You represent and warrant that 

(i) the credit card information you supply to us is true, correct, and complete; 

(ii) you are duly authorized to use such credit card for the purchase;

(iii) charges incurred by you will be honored by your credit card company; and 

(iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Site at the time of your order.

4. Shipments; Delivery; Title and Risk of Loss.

1. We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Shipping and handling charges are reimbursement for the costs we incur in the processing, handling, packing, shipping, and delivery of your order.
2. Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.

5. Returns and Refunds 

Except for any products designated on the Site as final sale or non-returnable, We will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs (if applicable) provided such return is made within 30 days of delivery with valid proof of purchase and provided such products are returned in their original condition.

To return products, you must;

1. Returns must be initiated within 30 days of the delivery date;
2. Contact us to receive a return number BEFORE shipping your item(s) back.
3. All returned items must be in new, unused condition and in their original packaging; and
4. You are responsible for return postage costs and handling. 

Shipping fees, if applicable, are non-refundable. email our Returns Department at shop@goosechase.com to obtain a Return number before shipping your product. No returns of any type will be accepted without an Return number.

You are responsible for all shipping and handling charges on returned items unless otherwise specified. You bear the risk of loss during shipment. We therefore strongly recommend that you fully insure your return shipment against loss or damage and that you use a carrier that can provide you with proof of delivery for your protection. 

Refunds are processed within approximately 28 business days of our receipt of your merchandise. Your refund will be credited back to the same payment method used to make the original purchase on the Site. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THIS SITE AS NON-RETURNABLE.

For defective returns, please refer to the manufacturer's warranty as detailed in the product's description on our Site.

6. Modification of Orders

1. We cannot guarantee that modifications to your order will be possible once placed as the order may already be in process. We will do our best to accommodate your request, but any modifications are subject to availability and our discretion. Please note that price adjustments may apply to any changes made to your order.
   
   
2. If you receive an item with a misprint or defect, please

1. Contact Us Promptly: Please reach out to our support team (shop@goosechase.com) within 7 days of receiving your order. Provide your order number and a description of the issue.
2. Documentation: To help us resolve the problem quickly, please include photos of the issue.

iii. Resolution Options: Depending on the issue, we will offer:

• A replacement of the correct item.
• A full refund.
• Store credit.
  

1. Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
   
   
2. Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.

7. Manufacturer's Warranty and Disclaimers 

We do not manufacture or control any of the products offered on our Site. Accordingly, we do not provide any warranties with respect to the products offered on our Site. However, the products and services offered on our Site are covered by the manufacturer's warranty as detailed in the product's description on our Site and included with the product. To obtain warranty service for defective products, please follow the instructions included in the manufacturer's warranty at https://www.printful.com/ca/policies/terms-of-service and https://www.printful.com/ca/policies/returns.

ALL PRODUCTS AND SERVICES OFFERED ON THIS SITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY: 

(A) WARRANTY OF MERCHANTABILITY; 

(B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; OR 

(C) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE, OR OTHERWISE.

SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

YOU UNDERSTAND THAT WE SHALL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES, FOR ANY BREACH OF WARRANTY CLAIMS OR FOR ANY DAMAGES ARISING OUT OF THE MANUFACTURER'S FAILURE TO HONOR ITS WARRANTY OBLIGATIONS TO YOU.

8. Limitation of Liability

WE HAVE BEEN GIVEN ASSURANCES OF PRODUCT SALABILITY, MERCHANTABILITY, AND COMPLIANCE FROM THE MANUFACTURERS.

IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, AND/OR IN CONNECTION WITH ANY BREACH OF THESE TERMS, REGARDLESS OF 

(A) WHETHER SUCH DAMAGES WERE FORESEEABLE, 

(B) WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND 

(C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) UPON WHICH THE CLAIM IS BASED.

OUR SOLE AND ENTIRE MAXIMUM LIABILITY , FOR ANY REASON, AND YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL AMOUNT PAID BY YOU FOR THE PRODUCTS AND SERVICES YOU HAVE ORDERED THROUGH OUR SITE.

The limitation of liability set forth above shall only apply to the extent permitted by law.

9. Goods Not for Resale or Export 

You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export. You further represent and warrant that all purchases are intended for final delivery to locations within the US and Canada

10. Privacy 

We respect your privacy and are committed to protecting it. Our Privacy Policy, (insert privacy policy link), governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.

11. Accessibility and Inclusivity

At Goosechase, we are committed to providing an inclusive and accessible platform for all users. We strive to ensure that our website is usable by individuals of all abilities, and we are continuously working to improve accessibility features.

Our dedication to accessibility and inclusivity is evident in the integration of the WCAG's four principles—Perceivable, Operable, Understandable, and Robust (POUR)—across many aspects of our platform. Recognizing the importance of accessibility, we've structured our platform to be:

1. Perceivable: We ensure that information and user interface components are presented in ways that all users can perceive.
2. Operable: Our platform is designed to be operable by users of all abilities, allowing for easy navigation and interaction.
3. Understandable: We strive to make our platform understandable to all users, regardless of their background or level of experience.
4. Robust: Our platform is built using technologies and standards that are robust and compatible with a wide range of assistive technologies.

Goosechase champions equal opportunities for all users, irrespective of their abilities. Our commitment to accessibility extends beyond our software, ingrained in the essence of our brand. This unwavering dedication to creating an accessible and inclusive environment underscores our belief in providing equitable access for everyone.

12. Force Majeure 

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labour disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

13. Governing Law and Jurisdiction

This Site is operated from Canada. All matters arising out of or relating to these Terms are governed by and construed in accordance with the internal laws of the Province of Ontario without giving effect to any choice or conflict of law provision or rule (whether of the Province of Ontario or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the Province of Ontario.

14. Dispute Resolution and Binding Arbitration

YOU AND GOOSECHASE ADVENTURES INC. ARE AGREEING TO GIVE UP ANY RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY, OR TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO A CLAIM. OTHER RIGHTS THAT YOU WOULD HAVE IF YOU WENT TO COURT MAY ALSO BE UNAVAILABLE OR MAY BE LIMITED IN ARBITRATION.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PRE-EXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT, INJUNCTIVE AND EQUITABLE CLAIMS) BETWEEN YOU AND US ARISING FROM OR RELATING IN ANY WAY TO YOUR PURCHASE OF PRODUCTS THROUGH THE SITE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION.

The arbitration will be administered by the International Centre for Dispute Resolution ("ICDR"), in accordance with the Consumer Arbitration Rules (the "ICDR Rules"). (The ICDR Rules are available at https://www.icdr.org/rules_forms_fees or by calling the ICDR at (212) 484-4181 outside of the United States or at (888) 855-9575 within the United States.) 

The arbitrator will have exclusive authority to resolve any dispute relating to arbitrability and/or enforceability of this arbitration provision, including any unconscionability challenge or any other challenge that the arbitration provision or the agreement is void, voidable, or otherwise invalid. The arbitrator will be empowered to grant whatever relief would be available in court under law or in equity. Any award of the arbitrator(s) will be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction.

If you reside in the United States, Canada, or Europe, you agree that any and all disputes or claims that have arisen or may arise between you and Goosechase Adventures Inc or that relate in any way to the use of our Shop or platofrm, including without limitation federal and state statutory claims, common law claims, and those based in contract, tort, fraud, misrepresentation, or any other legal theory, shall be resolved exclusively through final and binding individual arbitration, rather than in court, except that you or we may assert claims in small claims court, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis. 

You agree to an arbitration on an individual basis. In any dispute, NEITHER YOU NOR GOOSECHASE ADVENTURES INC. WILL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS IN COURT OR ARBITRATION OR OTHERWISE PARTICIPATE IN ANY CLAIM AS A CLASS REPRESENTATIVE, CLASS MEMBER OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. The arbitral tribunal may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. The arbitral tribunal has no power to consider the enforceability of this class arbitration waiver and any challenge to the class arbitration waiver may only be raised in a court of competent jurisdiction.

If any provision of this arbitration agreement is found unenforceable, the unenforceable provision will be severed, and the remaining arbitration terms will be enforced.

15. Assignment

You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

16. No Waivers

The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of GooseChase Adventures Inc.

17. No Third-Party Beneficiaries 

These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

18. Use of Automated Tools

The use of (“automated tools”) such as spiders, crawlers or bots on any of our websites is strictly prohibited. Any attempt to employ spiders, crawlers or bots for any unauthorized purpose constitutes a breach of our Terms of Service. Such actions compromise the integrity of our platform and undermine the user experience we strive to maintain.

We reserve the right to take appropriate action for any violation of this policy. This may include immediate blocking of access to our websites and/or the termination of user accounts involved in the unauthorized use of any automated tools.

Additionally, we may pursue legal remedies and seek damages for any harm caused by the misuse of any automated tools. Our commitment to safeguarding the security and functionality of our platform remains paramount, and we will not hesitate to enforce these measures to uphold our standards and protect the interests of our users.

19. Feedback

If You provide Us with any suggestions, comments or other feedback relating to any aspect of the Website, and/or Product ("Feedback"), Goosechase may use such Feedback in the Website or in any other Goosechase products or services (collectively, "Goosechase Offerings"). Accordingly, You agree that: 

(a) Goosechase is not subject to any confidentiality obligations in respect to the Feedback, 

(b) the Feedback is not confidential or proprietary information of You or any third party and You have all of the necessary rights to disclose the Feedback to Goosechase, 

(c) Goosechase (including all of its successors and assigns and any successors and assigns of any of the Goosechase Offerings) may freely use, reproduce, publicize, license, distribute, and otherwise commercialize Feedback in any Goosechase Offerings, and 

(d) You are not entitled to receive any compensation or reimbursement of any kind from Goosechase or any of the other users of the Website in respect of the Feedback.

20. User Responsibilities

You are liable for any and all activities, actions, and omissions that occur under your account and shall abide by all applicable laws and regulations in connection with the use of Our Service (including privacy and copyright laws).

As a user of Our Service you agree to:

• Take appropriate action to safeguard your account, including:
• Choosing a secure password,
• Keeping your password confidential and not sharing it with others,
• Promptly notify Goosechase of any unauthorized access to or use of your account.
• Refrain from violating the rights of others by:
• Respecting intellectual property rights,
• Respecting privacy rights
• Refrain from deliberately posting an offensive or inaccurate review

Violation of any of these user responsibilities may result in the suspension or termination of your account and access to Goosechase's services.

21. Notices

(a)To You. We may provide any notice to you under these Terms by 

(i) sending a message to the email address you provide or 

(ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

(b)To Us. To give us notice under these Terms, you must contact us as follows: 

(i)Via email at shop@goosechase.com

(ii) by personal delivery, overnight courier, or registered or certified mail to

We may update the facsimile number or address for notices to us by posting a notice on the Site. Notices provided by personal delivery will be effective immediately. Notices provided by facsimile transmission or overnight courier will be effective one business day after they are sent. Notices provided by registered or certified mail will be effective three business days after they are sent.

22. Severability 

If any provision of these Terms is invalid, illegal, void, or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

23. Entire Agreement 

Our order confirmation, these Terms, the license agreement relating to any product you obtain on or through this Site, our Website Terms of Use, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.

24. DMCA clause

Goosechase respects the intellectual property rights of others and our users. It is our policy to respond to clear notices of alleged copyright infringement that complies with the Digital Millennium Copyright Act (DMCA). We aim to respond to these claims within 28 days of receiving notice.

Each claim should contain the following information:

• Your contact information
• Name,
• Address
• Phone Number,
• Email
• Identification of infringed material
• This can include a description of the material and where it is located, or a link to the infringing material.

24.1 Filing a Counter Notification

If you believe your content was removed by mistake, you can submit a counter-notification. This counter-notification must include the following information:

• Your contact information (name, address, phone number, email),
• A description of the removed material and its URL before removal, and
• A statement that you believe the removal was a mistake. The statement must include: 

1. The content owner's name,
2. How the content was stolen, 
3. How the content is owned by you (did you create it, buy it?),
4. Who is claiming ownership of the content, 
5. Who is authorized to file a DMCA claim, and
6. When the content was created and stolen. 

25. English Language

It is the express wish of the parties that these Terms and all related documents be drawn up in English. C’est la volonté expresse des parties que la présente convention ainsi que les documents qui s’y rattachent soient rédigés en anglais.

Effective Date: June 27, 2024